Home Privacy Policy

Privacy Policy

Pro Pool Consultants is committed to protecting your privacy. We pledge to keep all the personally identifiable information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfill orders, and provide a personal and customized shopping experience. Only non-personal, summary, or aggregate customer data is shared with Pro Pool Consultants partners and other third parties. Please review our privacy policy below for more detail on areas such as:
  • What identifiable personal information regarding you or a third party is collected from you on its Web site
  • The organization collecting the information
  • How the information is used
  • With whom the information may be shared
  • What choices are available to you regarding collection, use, and distribution of the information
  • The security procedures that are in place to protect against the loss, misuse, or alteration of information that is under the control of Pro Pool Consultants
  • How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact the Pro Pool Consultants customer service department at [email protected] or (888) 836-6025.

Privacy Policy Changes
Pro Pool Consultants will occasionally update its privacy statement to reflect company and customer feedback.

How Do We Use The Information We Gather?
Pro Pool Consultants may request personal information, including your name, shipping address, telephone number, email address, billing address, credit card number, and expiration date. Pro Pool Consultants collects that information in order to:
• Process an order;
• Verify your identity for payment authorization;
• Contact you regarding your order status;
• Ship your order to you;
• Send you news from Pool Supply Unlimited (if you request)
• Generate anonymous statistics; and
• Provide you with an excellent shopping experience.
Once Pro Pool Consultants gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing list firms. Although Pro Pool Consultants may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers.

Third Party Privacy Policies
Pro Pool Consultants gives you access to third party partners to provide you with certain services that are detailed below. Pro Pool Consultants will provide that third party with your transaction information and then that third party will collect additional information that it needs to provide you with the requested service. Pro Pool Consultants encourages you to review the privacy statements of web sites you choose to link to from Pro Pool Consultants so that you can understand how those sites collect, use and share your information. Pro Pool Consultants is not responsible for the privacy statements or content on web sites outside of the Pro Pool Consultants site.

Opt-Out Policy
To opt out of receiving communications from Pro Pool Consultants, just select "unsubscribe" on our subscription status page and enter the requested information. Or you can make your request in person by contacting a customer service associate by email at [email protected].

Updating Personal Information
If the personal information Pro Pool Consultants has gathered from you changes or you no longer desire our service, we will gladly correct, update or remove any personal data you have previously provided to us. To request a change or removal of your personal information, send an email to [email protected] or contact one of our customer service associates at (888) 836-6025.

To ensure all your personal information is kept private, your personal information and credit card number are encrypted with SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted. Your credit card information is stored in a database inaccessible to the Internet. Pro Pool Consultants constantly monitors the status of its Internet security and performs monthly Web security reviews to evaluate the effectiveness of current practices, as well as new technology applications that may make Pro Pool Consultants even more secure.

To keep internal access to your data limited, Pro Pool Consultants network is protected with encryption, and employees have access to such data only via password. Only parties responsible for processing your order have access to your credit card and bank information.

Use Of Technology
"Cookies" are small pieces of information that are stored by your browser on your computer hard drive. You must have cookies enabled in order for you to be able to perform many of the general functions on the Pro Pool Consultants web site. With cookies enabled, the Pro Pool Consultants site will have the capacity to deliver you a more customized and complete shopping experience to track visits from our affiliates and partners and to enable the use of our shopping cart. Pro Pool Consultants does not use cookies to store or collect any personal information such as names, addresses, or payment information. To learn how to enable cookies on your computer, visit the Web site that corresponds to the browser you use:

Contact Us
Via the "Contact Us" link, Pro Pool Consultants allows customers to email [email protected] This provides direct contact to a Pro Pool Consultants customer service associate who reads each email and tries to promptly answer your questions. Pro Pool Consultants may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the Pro Pool Consultants site or the shopping experience in general, as we always appreciate feedback.
Legal Disclaimer:
The only time Pro Pool Consultants will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.

If you have questions about this privacy statement, please contact the Pro Pool Consultants customer service department at [email protected] or at (888) 836-6025.
Copyright © 2024 All rights reserved.